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Transporters Get quick answers to your questions

What is Haulin?

Haulin is a transporter  marketplace that helps customers who need to ship an item connect directly with professional transporters. Haulin is a competitive marketplace where you will be able to bid for the opportunity to win business and move hauls.

Does the App cost transporters anyting?

Transporters do not have to absorb any costs using the Haulin App. We add our commission on top of your shipping bid. When submitting your bid, you will see "Consumer total" which includes the Haulin fees and taxes and is what the customer will see.

How can I download the app?

The Haulin app is avaiable to download for free in both the iOS App Store and Android App Store.

What are customers Haulin?

There is a wide range of items you'll find customers need moving - Cars, antiques, boats and musical instruments to name a few. We advise all customers to includes images, dimensions and weight of their Haul as we know how important it is for you to provide the right quote. You can always use the chat to find our further details.

What do I need to sign up? 

We will need your email address, phone number and company name. Once we have these we need you to provide us with identification and details of any insurance you hold. We will also need your bank details to make sure you receive payment safely and securely. 

How do I only see jobs in the areas I want to work?

When you first register to use Haulin, you will be asked to select your operating areas throughout the UK, this allows you to only see the jobs you want to bid on. *Please note by default all regions are default on, this can be edited at a later date on your Haulin transporter profile. 

How does the customer know if their Haul is insured? 

When you sign up we ask you for your insurance details and an image of your insurance certificate if you have it. When you bid to transport a haul customers will be able to see if you are insured for the transportation of goods or not - Your quote to tansport a Haul should also take in to account your insurance status, insured transporters generally charge more.

How does the customer pay for the shipment?

Haulin takes full payment via our app using the customers credit or debit card upon acceptance of a quote. We hold on to the payment until the job is marked as completed by yourself and the customer has accepted the job completion. Once the job is marked as complete from both sides the shipper fee will be instantly moved in to your connect account.

When do I receive my earnings?

Haulin schedules your initial payout for 7 days after you successfully receive your first payment. All payments received within the 7 days prior to the payout will be lumped together in this payout.

 

Payout times decrease as our merchant gets to know who you are and your account trust level is increased until you are eligible for instant payouts.

How do I receive instant payouts?

New Haulin users aren’t immediately eligible for Instant Payouts. Typically Instant Payouts become available to Haulin transporters that have  accounts in good standing for over 60 days and after processing over £5,000 GBP in volume.

Still have questions?

Get your answers straight from the experts - contact our sales team for more info about our product features and pricing.

Contact our sales team